In this section
How can we help you?
We want to ensure you’ve got everything you need to have a fantastic holiday, so we’ve tried to make it as easy as possible for you to get in contact with us. If you’d like to submit a question, you can do so in the form below - we just need a few details from you first and will try our best to get back to you as soon as possible.
Manage My Booking
Manage My Booking is the easiest way to keep up to date with all your travel itinerary.
- View your booking online
- Make payments
- View travel documents
- Update your API (Advanced Passenger Information)
Have you checked our FAQs section?
Quick answers to most of your questions in our FAQs section.
Contact by Phone - New Bookings
Call a member of our Sales Team who will be happy to help.
Sales Opening Times
- Monday to Friday 8am to 11pm
- Saturday 9am to 10pm
- Sunday 9am to 10pm
- Bank Holidays 10am to 10pm
Sales Opening Times - Christmas
- 24th December - 10am-4pm
- 25th December - Closed
- 26th December - 10am - 4pm
- 31th December - 9am - 6pm
- 1st January 10am - 5pm
Contact by Phone - Customer Service
Most queries can be submitted by logging into ‘My Booking’, but if you need to speak to an advisor, then please call us on the number below:
UK Customers Phone: 01903 258 288
Ireland Customers Phone: (01) 513 8700
Customer Service Christmas Opening Times
- 23rd December - 9am to 5pm
- 24th December - 10am to 4pm
- Christmas Day - Closed
- 26th December - 10am to 4pm
- 27th - 31st December - 9am to 5pm
- 1st January - 10am to 5pm
- 2nd January onwards 9am to 5pm
If you are in resort and need our help please call us on the number below.
Phone: 0044 (0) 203 870 6830
In Resort Opening Times:
- Monday to Sunday 9am to 5pm
Outside of these hours, we provide an on call service for emergency issues only.
Contact and Complaints - After Travel
If you have any comments or wish to register a formal complaint please provide full details of your complaint and your HAY/LVE reference number so that we can begin an investigation.
Alternatively you can write to us at our postal address below.
Please note: We are an agent for our suppliers and may need to approach third parties for information before we can provide you with a full response. This can sometimes take up to 28 days.
Contact by Post
If you have any comments about any aspect of this service or about holidays we feature, please do write to us at the address below:Loveholidays
58, Marlborough Road
Lancing Business Park
Please ensure any post you send us is adequately stamped. Where postage has been underpaid the letter will not reach us.