FAQs
Got a question? Browse the relevant category below or enter a phrase in the search bar at the bottom of the page.
Travel alerts
Find the latest travel information and alerts that may impact your holiday.
Flights and luggage
All the answers to your flights and luggage questions can be found here.
Accommodation
Have a question about your accommodation? You'll find the answer here!
Amendments and cancellations
Discover the many ways you can make a change to your booking, from correcting a name to changing your hotel.
Payments and refunds
Find out how to make payments, update your card details or request a refund.
Manage booking and documents
Learn more about our self-service platform and how to find your booking documents here.
Contact us
Help is always on hand. Find out how to contact us here.
Transfers
Book, amend or cancel your transfers with ease, and find advice around your upcoming transfers.
Travel essentials
Find more information about our holiday add-ons, including insurance, excursions and airport parking.
How loveholidays works
Find out more about who we are and what we do.
Accessibility assistance
For customers who may require additional help when travelling, you can find your accessibility assistance options here.
