Iberostar Heritage Grand Mencey

Star rating is a general guide, which helps users understand the level of facilities a hotel has to offer.
Santa Cruz, Tenerife, Canary Islands
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Most popular facilities

  • 8.5Km to beach
  • 100m to town centre
  • Sun terrace
  • Fitness/spa locker rooms
  • Outdoor Pool
  • Free WiFi
  • Air Conditioning
  • Bar
  • Car Hire
  • Facilities for Disabled Guests
  • Fitness Centre
  • Gym
  • Non Smoking Rooms
  • Pool
  • Room Service
  • Terrace
  • Wifi

The 5-star Iberostar Grand Mencey is situated in Santa Cruz, Tenerife and is just a 10-minute walk from the city centre. A recent recipient of the TripAdvisor Certificate of Excellence in 2018, the hotel features four restaurants and is the only 5-star property in the whole of Santa Cruz - a top-quality stay is guaranteed here! 

All 261 of the luxurious, air-conditioned rooms at the Iberostar Grand Mencey feature a sophisticated décor and are fitted with 32-inch TVs, as well as free WiFi. Each room also has a private bathroom with bathrobes and slippers (additional cost) for ultimate comfort. 

The hotel’s Los Laureles Restaurant prides itself on its relaxed atmosphere poolside and is set amongst the hotel’s lush gardens. Enjoy a number of palate-pleasing dishes here, all locally sourced and oozing deliciousness. The hotel’s main restaurant, the Los Menceyes, is a buffet service inspired by fine cuisine for breakfast and features an a la carte menu for dinner – you can look forward to many signature dishes when you opt for a bite to eat here. Once full, retire to the Iballa Cocktail Bar and indulge in fruity Royal Martinis whilst unwinding to the live music. 

Guests can relax their mind, body and soul at the hotel’s ultimate spot for unwinding, the Spa Sensations (additional charge). Offering a range of massage, beauty, facial and body treatments, chilled out moments come easy here. A dynamic pool, hot tub and sauna are also available in the spa area. Entry to the spa is adult-only and guests aged between 16 and 17 must be accompanied by an adult. Guests needing to keep in shape can do so at the hotel’s fitness centre or go for a swim in the gorgeous outdoor pool instead. 

If you decide to go for a wander, you’ll find many restaurants, bars and shops all within the local vicinity – the nightlife in Santa Cruz is fab too! If you’d prefer to check out the natural attractions on this stunning island, the Gigantes Cliffs mustn’t be missed. 

    • Facilities
      • Air conditioning
      • Bridal suite
      • Car hire
      • Facilities for disabled guests
      • Free WiFi
      • Garden
      • Gift shop
      • Lift
      • Newspapers (Additional charge)
      • Non smoking rooms
      • Non smoking throughout
      • Room service
      • Safety deposit box (Additional charge)
      • Shops (on site)
      • Sun terrace
      • Terrace
      • VIP room facilities
    • Pool and wellness
      • Back massage
      • Beauty Services
      • Body scrub
      • Body wrap
      • Couples massage
      • Fitness centre
      • Fitness classes
      • Fitness/spa locker rooms
      • Foot bath
      • Foot massage
      • Full body massage
      • Hand massage
      • Head massage
      • Hot tub/jacuzzi (Additional charge)
      • Make up services
      • Manicure
      • Massage (Additional charge)
      • Neck massage
      • Outdoor pool (all year)
      • Pool/beach towels
      • Sauna (Additional charge)
      • Solarium
      • Spa and wellness centre (Additional charge)
      • Steam room
      • Sun umbrellas
      • Swimming pool
      • Waxing services
      • Yoga classes
    • Sports and leisure
      • Aerobics
      • Cycling/Mountain Biking
      • Diving
      • Entertainment Programme
      • Golf
      • Gym
      • Jacuzzi
      • Massage
      • Outdoor Pool(s)
      • Parasols
      • Pool bar
      • Sauna
      • Steam bath
      • Sun loungers
      • Sun terrace
      • Tanning Studio/Solarium
    • Activities
      • Casino
    • Food and drink
      • Bar
      • Bottle of water (Additional charge)
      • Breakfast in the room
      • Fruits (Additional charge)
      • Kid meals (Additional charge)
      • Restaurant (à la carte)
      • Snack bar
      • Special diet menus (on request)
      • Very good coffee!
      • Wine/champagne (Additional charge)
    • Entertainment
      • Babysitting/child services (Additional charge)

Room facilities

Make yourself at home in one of the 261 air-conditioned rooms featuring plasma televisions. Complimentary wired Internet access is available to keep you connected. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.

All inclusive

Enjoy international cuisine at Los Menceyes, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Other information

Distances are displayed to the nearest 0.1 mile and kilometer.

Rambla de Santa Cruz - 0.1 km / 0.1 mi
Garcia Sanabria Park - 0.2 km / 0.1 mi
Nuestra Senora del Pilar Parish - 0.6 km / 0.4 mi
Canarias Regional Military Museum - 0.6 km / 0.4 mi
Almeyda Military Museum - 0.6 km / 0.4 mi
Municipal Museum of Fine Arts - 0.9 km / 0.5 mi
San Francisco de Asis Parish - 0.9 km / 0.6 mi
Anaga Natural Park - 1 km / 0.6 mi
Plaza de Espana - 1.1 km / 0.7 mi
La Recova Art Center - 1.2 km / 0.7 mi
Guimera Theater - 1.2 km / 0.7 mi
Nuestra Senora de la Concepcion Church - 1.4 km / 0.8 mi
Plaza Iglesia - 1.4 km / 0.9 mi
La Naturaleza y El Hombre Museum - 1.5 km / 0.9 mi
Archeological Museum - 1.6 km / 1 mi

The preferred airport for Iberostar Heritage Grand Mencey is Santa Cruz de Tenerife (TFN-Tenerife North) - 13.8 km / 8.6 mi

Points of interest

  • La Palma Airport 15 minutes
  • Resort Centre 500m
  • Tenerife Norte Airport 15 minutes
  • Tenerife Sur Airport 1 hour 20 minutes
To make booking a cheap holiday at Iberostar Heritage Grand Mencey in Santa Cruz easier for you, we provide a range of different payment options. To find out if you can book Iberostar Heritage Grand Mencey with a low deposit holiday option or to check if you can grab a last minute holiday deal, please see our latest prices and availability.
A selection of available rooms is shown below. There may be more options available, shown after you've made your flight selection.
Superior Double Room
  • Non-smoking
  • Air conditioning
  • HDTV
  • Daily housekeeping
  • Free wired Internet
  • Phone
  • Towels provided
  • Desk
  • Free local calls
  • Private Bathroom
  • Deep soaking bathtub
  • Bathrobes
  • Rainfall showerhead
  • Free toiletries
  • Espresso Maker
  • Hair Dryer
  • Plasma TV
  • Bathtub or Shower
  • Slippers
  • In-room safe
  • Room service (24 hours)
Double Room with City View
  • Non-smoking
  • Air conditioning
  • HDTV
  • Daily housekeeping
  • Free wired Internet
  • Phone
  • Towels provided
  • Desk
  • Free local calls
  • Private Bathroom
  • Deep soaking bathtub
  • Bathrobes
  • Rainfall showerhead
  • Free toiletries
  • Espresso Maker
  • Hair Dryer
  • Plasma TV
  • Bathtub or Shower
  • Slippers
  • In-room safe
  • Room service (24 hours)
Junior Suite
  • Non-smoking
  • Air conditioning
  • HDTV
  • Daily housekeeping
  • Free wired Internet
  • Phone
  • Towels provided
  • Desk
  • Free local calls
  • Private Bathroom
  • Deep soaking bathtub
  • Bathrobes
  • Rainfall showerhead
  • Free toiletries
  • Espresso Maker
  • Hair Dryer
  • Plasma TV
  • Bathtub or Shower
  • Slippers
  • In-room safe
  • Room service (24 hours)
Deluxe Double or Twin Room with Garden
  • Non-smoking
  • Air conditioning
  • HDTV
  • Daily housekeeping
  • Free wired Internet
  • Phone
  • Towels provided
  • Desk
  • Free local calls
  • Private Bathroom
  • Deep soaking bathtub
  • Bathrobes
  • Rainfall showerhead
  • Free toiletries
  • Espresso Maker
  • Hair Dryer
  • Plasma TV
  • Bathtub or Shower
  • Slippers
  • In-room safe
  • Room service (24 hours)
Guests love...
  • ExcellentBusiness Hotel
  • ExcellentLuxury Hotel
  • ExcellentRomantic Hotel
  • ExcellentWellness Hotel
  • GreatCity Hotel
What guests say...
  • Breakfast4.7/5508 reviews

    Tasty breakfast

  • Location4.5/5589 reviews

    Great location

  • Pool4.5/5266 reviews

    Great pool

Good to know...
  • Pleasant hotel grounds
  • Spacious rooms
  • Nice building
When to go...
t_0300436
Why book with us?
  • Low Deposits
  • Price Match Guarantee
  • Secure Booking
  • Monthly Payments available

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