Iberostar Heritage Grand Mencey

Star rating is a general guide, which helps users understand the level of facilities a hotel has to offer.
Santa Cruz, Tenerife, Canary Islands
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Most popular facilities

  • 8.5Km to beach
  • 100m to town centre
  • Sun terrace
  • Fitness/spa locker rooms
  • Outdoor Pool
  • Free Wifi
  • Air Conditioning
  • Bar
  • Car Hire
  • Facilities for Disabled Guests
  • Fitness Centre
  • Non Smoking Rooms
  • Pool
  • Room Service

The 5-star Iberostar Grand Mencey is situated in Santa Cruz, Tenerife and is just a 10-minute walk from the city centre. A recent recipient of the TripAdvisor Certificate of Excellence in 2018, the hotel features four restaurants and is the only 5-star property in the whole of Santa Cruz - a top-quality stay is guaranteed here! 

All 261 of the luxurious, air-conditioned rooms at the Iberostar Grand Mencey feature a sophisticated décor and are fitted with 32-inch TVs, as well as free WiFi. Each room also has a private bathroom with bathrobes and slippers (additional cost) for ultimate comfort. 

The hotel’s Los Laureles Restaurant prides itself on its relaxed atmosphere poolside and is set amongst the hotel’s lush gardens. Enjoy a number of palate-pleasing dishes here, all locally sourced and oozing deliciousness. The hotel’s main restaurant, the Los Menceyes, is a buffet service inspired by fine cuisine for breakfast and features an a la carte menu for dinner – you can look forward to many signature dishes when you opt for a bite to eat here. Once full, retire to the Iballa Cocktail Bar and indulge in fruity Royal Martinis whilst unwinding to the live music. 

Guests can relax their mind, body and soul at the hotel’s ultimate spot for unwinding, the Spa Sensations (additional charge). Offering a range of massage, beauty, facial and body treatments, chilled out moments come easy here. A dynamic pool, hot tub and sauna are also available in the spa area. Entry to the spa is adult-only and guests aged between 16 and 17 must be accompanied by an adult. Guests needing to keep in shape can do so at the hotel’s fitness centre or go for a swim in the gorgeous outdoor pool instead. 

If you decide to go for a wander, you’ll find many restaurants, bars and shops all within the local vicinity – the nightlife in Santa Cruz is fab too! If you’d prefer to check out the natural attractions on this stunning island, the Gigantes Cliffs mustn’t be missed. 

    • Facilities
      • Air conditioning
      • Bridal suite
      • Car hire
      • Facilities for disabled guests
      • Free WiFi
      • Garden
      • Gift shop
      • Lift
      • Newspapers (Additional charge)
      • Non smoking rooms
      • Non smoking throughout
      • Room service
      • Safety deposit box
      • Shops (on site)
      • VIP room facilities
    • Pool and wellness
      • Beauty Services
      • Fitness centre
      • Fitness classes
      • Fitness/spa locker rooms
      • Foot bath
      • Hot tub/jacuzzi (Additional charge)
      • Make up services
      • Manicure
      • Massages (Additional charge)
      • Neck massage
      • Outdoor pool (all year)
      • Pool/beach towels
      • Sauna (Additional charge)
      • Solarium
      • Spa and wellness centre (Additional charge)
      • Sun umbrellas
      • Swimming pool
      • Waxing services
      • Wellness services (Additional charge)
      • Yoga classes
    • Sports and leisure
      • Aerobics
      • Cycling/Mountain Biking
      • Diving
      • Entertainment Programme
      • Golf
      • Gym
      • Jacuzzi
      • Massage
      • Outdoor Pool(s)
      • Parasols
      • Pool bar
      • Sauna
      • Steam bath
      • Sun loungers
      • Sun terrace
      • Tanning Studio/Solarium
    • Activities
      • Casino
    • Food and drink
      • Bar
      • Bottle of water (Additional charge)
      • Breakfast in the room
      • Fruits (Additional charge)
      • Kid meals (Additional charge)
      • Restaurant (à la carte)
      • Snack bar
      • Special diet menus (on request)
      • Wine/champagne (Additional charge)
    • Entertainment
      • Babysitting/child services (Additional charge)

Room facilities

Make yourself at home in one of the 261 air-conditioned rooms featuring plasma televisions. Complimentary wireless Internet access is available. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones.

Other information

Distances are displayed to the nearest 0.1 mile and kilometer.

Rambla de Santa Cruz - 0.1 km / 0.1 mi
Garcia Sanabria Park - 0.2 km / 0.1 mi
Nuestra Senora del Pilar Parish - 0.6 km / 0.4 mi
Canarias Regional Military Museum - 0.6 km / 0.4 mi
Almeyda Military Museum - 0.6 km / 0.4 mi
Municipal Museum of Fine Arts - 0.9 km / 0.5 mi
San Francisco de Asis Parish - 0.9 km / 0.6 mi
Anaga Natural Park - 1 km / 0.6 mi
Plaza de Espana - 1.1 km / 0.7 mi
La Recova Art Center - 1.2 km / 0.7 mi
Guimera Theater - 1.2 km / 0.7 mi
Nuestra Senora de la Concepcion Church - 1.4 km / 0.8 mi
Plaza Iglesia - 1.4 km / 0.9 mi
La Naturaleza y El Hombre Museum - 1.5 km / 0.9 mi
Archeological Museum - 1.6 km / 1 mi

The preferred airport for Iberostar Heritage Grand Mencey is Santa Cruz de Tenerife (TFN-Tenerife North) - 13.6 km / 8.5 mi

Points of interest

  • La Palma Airport 15 minutes
  • Resort Centre 500m
  • Tenerife Norte Airport 20 minutes
  • Tenerife Sur Airport 1 hour 20 minutes
To make booking a cheap holiday at Iberostar Heritage Grand Mencey in Santa Cruz easier for you, we provide a range of different payment options. To find out if you can book Iberostar Heritage Grand Mencey with a low deposit holiday option or to check if you can grab a last minute holiday deal, please see our latest prices and availability.
A selection of available rooms is shown below. There may be more options available, shown after you've made your flight selection.
Double or Twin Room with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Superior Double Room with Balcony
  • Living Room
  • Tea and coffee making facilities
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Double Room Connecting Room with Balcony
  • Tea and coffee making facilities
  • Living Room
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Deluxe Double or Twin Room with Balcony and Garden View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Double Room Rambla with Balcony and View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Suite with Balcony
  • Tea and coffee making facilities
  • Living Room
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Junior Suite with Balcony and City View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Deluxe Double Room with Balcony and Garden View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Superior Double or Twin Room with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Executive Suite with Balcony
  • Living Room
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Luxury Double or Twin Room with Balcony and City View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Superior Double Room with Balcony and Garden View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Economy Double or Twin Room with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Superior Single Room with Balcony and Garden View
  • Tea and coffee making facilities
  • Living Room
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Executive Suite with Balcony and Garden View
  • Living Room
  • Tea and coffee making facilities
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Single Room with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Superior Single Room with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Double or Twin Room with Balcony and City View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Junior Suite with Balcony
  • Tea and coffee making facilities
  • Living Room
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Suite with Balcony and Garden View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Deluxe Double or Twin Room with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Economy Double Room with Balcony
  • Living Room
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Double or Twin Room Inner with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Superior Double or Twin Room with Balcony and City View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Double Room with Balcony and City View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Double or Twin Room with Balcony and Garden View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Superior Double or Twin Room with Balcony and Garden View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Double Room with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Club Double or Twin Room with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Triple Room with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Single Room with Balcony and Garden View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Superior Double Room with Balcony and Street View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Double Room with Balcony and Garden View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Quadruple Room with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Single Room with Balcony and City View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Superior Triple Room with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Double Room Connecting with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Double or Twin Room with Balcony and Mountain View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Deluxe Single Room with Balcony and Garden View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Deluxe Double or Twin Room with Balcony and Sea View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Twin Room with Balcony and City View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Junior Suite - Double Bed with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Family Room with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Premium Double or Twin Room with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Superior Two Bedroom Apartment with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Double or Twin Room with Balcony and Pool View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Deluxe Apartment with Balcony
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Double or Twin Room with Balcony and Sea View
  • Room size (sqm): 31
  • Number of bedrooms: 1
  • Bathroom
  • Hairdryer
  • Wi-fi
  • Internet access
  • Direct dial telephone
  • Minibar
  • Fridge
  • Mini fridge
  • Centrally regulated air conditioning
  • Central heating
  • Safe
  • Balcony
Guests love...
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What guests say...
  • Breakfast4.7/5510 reviews

    Tasty breakfast

  • Pool4.5/5264 reviews

    Great pool

  • Location4.5/5582 reviews

    Great location

Good to know...
  • Friendly service
  • Pleasant hotel grounds
  • Comfortable beds
  • Nice building
When to go...
t_0300436
Why book with us?
  • Low Deposits
  • Price Match Guarantee
  • Secure Booking
  • Monthly Payments available

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