Eden Andalou Aquapark & Spa

Marrakech, Morocco

Bellevue Club

Alcudia, Majorca, Balearic Islands

Club Cala Romani Hotel

Cales de Majorca, Majorca, Balearic Islands

H.TOP Olympic Hotel

Calella, Costa Brava, Spain

Kusadasi Golf And Spa Resort

Kusadasi, Aegean Coast, Turkey

The St. George’s Park Hotel

St Julian's, Malta

Las Piramides

Playa de las Americas, Tenerife, Canary Islands

Cosmopolitan Resort

Marmaris, Dalaman, Turkey

Jasmine Palace Resort

Hurghada, Red Sea, Egypt

Garcia Resort & Spa

Olu Deniz, Dalaman, Turkey

Labranda Targa Club Aquapark

Marrakech, Morocco

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Albufeira, Algarve, Portugal

Alborada Beach Club

Costa del Silencio, Tenerife, Canary Islands

Eden Andalou Aquapark & Spa

Marrakech, Morocco

Gran Hotel Bali

Benidorm, Costa Blanca, Spain

H.TOP Olympic Hotel

Calella, Costa Brava, Spain

Jasmine Palace Resort

Hurghada, Red Sea, Egypt

The St. George’s Park Hotel

St Julian’s, Malta

Puchet Hotel

San Antonio, Ibiza, Balearic Islands

Alia Palace

Pefkohori, Halkidiki, Greece

The Church Palace

Rome, Italy

Muthu Clube Praia Da Oura

Albufeira, Algarve, Portugal

Hotel Sol Tenerife

Playa de las Americas, Tenerife, Canary Islands

DC Xibana Park

Puerto de la Cruz, Tenerife, Canary Islands

Eden Andalou Aquapark & Spa

Marrakech, Morocco

Alborada Beach Club

Costa del Silencio, Tenerife, Canary Islands

H.TOP Olympic Hotel

Calella, Costa Brava, Spain

Gran Hotel Bali

Benidorm, Costa Blanca, Spain

Jasmine Palace Resort

Hurghada, Red Sea, Egypt

Las Piramides

Playa de las Americas, Tenerife, Canary Islands

The St. George’s Park Hotel

St Julian’s, Malta

Gran Castillo Tagoro Family & Fun

Gran Castillo Tagoro Family & Fun Playa Blanca, Lanzarote, Canary Islands

Albir Garden Aqua Park

Albir, Costa Blanca, Spain

Pierre et Vacances Fuerteventura Origo Mare

La Oliva, Fuerteventura, Canary Islands

Los Patos Park Hotel

Benalmadena, Costa del Sol, Spain

Nashira Resort Hotel & SPA

Side, Antalya, Turkey

Bellevue Club

Alcudia, Majorca, Balearic Islands

Labranda Aqua Fun

Marrakech, Morocco

Labranda Blue Bay Resort

Ialyssos, Rhodes, Greek Islands

Labranda Targa Club Aquapark

Marrakech, Morocco

H.TOP Gran Casino Royal Hotel

Lloret de Mar, Costa Brava, Spain

Guitart Gold Central Park Aqua Resort

Lloret de Mar, Costa Brava, Spain

Gala Placidia Hotel

Benidorm, Costa Blanca, Spain

Club Paradisio Zalagh Resort and Spa

Marrakech, Morocco

Limak Lara Deluxe Hotel & Resort

Lara Beach, Antalya, Turkey

Meliton Hotel

Theologos, Rhodes, Greek Islands

Pambos Napa Rocks

Ayia Napa, Cyprus

Blue Sea Costa Teguise Gardens

Costa Teguise, Lanzarote, Canary Islands

Your Package Rights

Part A

Standard information form for package travel contracts

The combination of travel services offered to you is a package within the meaning of Directive (EU) 2015/2302.

Therefore, you will benefit from all EU rights applying to packages. loveholidays will be fully responsible for the proper performance of the package as a whole.

Additionally, as required by law, loveholidays has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes insolvent.

More information on key rights under the Directive 2015/2302.

Your key rights under Directive (EU) 2015/2302are

• Travellers will receive all essential information about the package before concluding the package travel contract.

• There is always at least one trader who is liable for the proper performance of all the travel services included in the contract.

• Travellers are given an emergency number or details of a contact point where they can get in touch with the organiser or travel agent.

• Travellers may transfer the package to another person, on reasonable notice and possibly subject to additional costs.

• The price of the package may only be increased if specific costs rise (for instance fuel prices), and if expressly provided for in the contract, and in any event not later than 20 days before the start of the package. If the price increase exceeds 8% of the price of the package, the traveller may terminate the contract. If the organiser reserves the right to a price increase, the traveller has a right to a price reduction if there is a decrease in the relevant costs.

• Travellers may terminate the contract without paying any termination fee and get a full refund of any payments if any of the essential elements of the package, other than the price, are changed significantly. If before the start of the package the trader responsible for the package cancels the package, travellers are entitled to a refund and compensation where appropriate.

• Travellers may terminate the contract without paying any termination fee before the start of the package in the event of exceptional circumstances, for instance if there are serious security problems at the destination which are likely to affect the package

• Additionally, travellers may at any time before the start of the package terminate the contract in return for an appropriate and justifiable termination fee.

• If, after the start of the package, significant elements of the package cannot be provided as agreed, suitable alternative arrangements will have to be offered to the traveller at no extra cost. Travellers may terminate the contract without paying any termination fee, where services are not performed in accordance with the contract and this substantially affects the performance of the package and the organiser fails to remedy the problem.

• Travellers are also entitled to a price reduction or compensation for damages or both where the travel services are not performed or are improperly performed.

• The organiser has to provide assistance if the traveller is in difficulty.

• If the organiser or the retailer becomes insolvent, payments will be refunded. If the organiser or, where applicable, the retailer becomes insolvent after the start of the package and if transport is included in the package, repatriation of the travellers is secured. loveholidays has taken out insolvency protection with the Civil Aviation Authority by way of our Air Travel Organiser's Licence number 10989. Travellers may contact this entity or, where applicable, the competent authority (the Civil Aviation Authority, Gatwick Airport South, West Sussex, RH6 0YR, UK, telephone +44 (0)333 103 6350, email claims@caa.co.uk) if services are denied because of loveholidays’ insolvency.

The following is a link to Directive (EU) 2015/2302